1. Do you deliver?
Yes. Brendle Rentals can deliver your order. Delivery charges are based on location of event and size of delivery.
2. When do you deliver?
Delivery is based on location and day of event. Generally we require a two-hour time frame between 9:00 am and 4:00 pm for delivery.
3. Do you setup?
Yes. Setup and takedown is an option for any event. Charges are based on items and location.
4. Can I pickup my order?
Some items can be picked up by the customer. We recommend that you arrive in a pickup truck only. Some items can be put in a car but remember that the customer is responsible for loading and unloading their own vehicle.
5. What is required to rent items?
A valid Alabama driver's license or Current Military ID is required to pickup any order. We CANNOT accept Non-Driver State ID. All orders are required to be paid in full before pickup or delivery unless otherwise arranged.
6. How do I reserve items?
All rental orders require a non-refundable deposit. Any order less than $100.00 requires a $25.00 non-refundable deposit. Any order over $100.00 requires a 25% non-refundable deposit. Deposits are due at the time of booking in order to reserve. Amusement orders also require a 25% non-refundable deposit. Once a deposit is made, changes may be made to the order up to one week prior to the event. All orders must be paid in full one week in advance.
7. When should I reserve items?
Weddings and other large events should have a deposit in 6-8 weeks prior to the event. This ensures that the tent, candelabras and other major items are available on the day of your event. Other items and smaller events may be booked as needed.
8. What forms of payment do you accept?
We accept Cash, Visa, MasterCard, Money Orders and Cashiers Checks. Business and personal checks are accepted and are subject to approval by the Manager.
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